MERKAVA · INTEGRATES WITH TWILIO

Merkava + Twilio

SMS notifications + 2FA. The AI executive team reads and writes Twilio directly — no Zapier, no glue code.

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DRIVES THAT USE TWILIO

Relay

SPECIALISTS THE EXECS DEPLOY

The Drives that do the actual reps.

Relay
Customer Support Rep

chat widget, deflection, human escalation

Connect Twilio. Hire the team.

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FAQ

Common questions.

What does Merkava do with Twilio?

SMS notifications + 2FA. Specifically, Relay read from and write to Twilio as part of their normal motions — no glue code, no Zaps, just direct integration via the Platform Contract.

Do I need a paid Twilio plan?

If Twilio requires a paid plan for API access, yes — Merkava connects through your existing Twilio account and respects whatever tier you're on. We don't proxy or resell Twilio.

What writes happen automatically?

By default, Merkava operates in "review-each" mode for any Twilio write — every action waits for your approval. As trust builds, the trust ladder lets you auto-approve low-impact writes. You can pin any action class to manual permanently.

What happens if I disconnect Twilio?

Drives that depend on Twilio pause cleanly. No data is deleted from your Twilio account. You can reconnect anytime from /settings/integrations.

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