Merkava
CASE STUDY · AUGUST 12, 2025 · 4 MIN READ

The agency that cut 8 hours/week of marketing time

A 12-person digital agency was spending 8+ hours per partner per week on their own marketing. After hiring GROWTH, that dropped to under 90 minutes. Here is what changed and what stayed the same.

The setup. A 12-person digital agency in Austin. Services: brand, web, content for early-stage SaaS clients. ~$2.4M in services revenue. Two partners running the firm; one mostly client-facing, one mostly delivery. Both partners were spending 8-10 hours/week on the firm's own marketing.

The problem. Every hour partners spent on the firm's marketing was an hour not billed to a client. The math was bad — 8 hours × $250/hr × 50 weeks × 2 partners = $200k of unbilled partner time, against marketing output that was inconsistent, intermittent, and visibly not as good as the client work the firm was selling.

The trigger. A prospective client, during a sales call, said "your blog hasn't been updated since March." It was August.

What was happening before

The marketing motion looked like this:

The output was not bad in quality. There was just not enough of it, and the maintenance work that should have been weekly was happening yearly.

What changed

The firm hired GROWTH (Merkava's CMO function) at $199/mo. Onboarding took ~2 hours total: writing the voice brief, setting up the editorial calendar, granting GitHub access for Beacon's PRs.

After week one:

After week four:

What stayed the same

The strategic decisions — what topics to cover, which clients to feature in case studies, how to position against direct competitors — stayed with the partners. GROWTH ran the brief; the brief was set by the partners.

The voice was 100% the firm's. The voice brief Quillsly produced after reading existing content was edited once during week one and not again.

Client-facing work was unchanged. The partners' bandwidth went back to billable client hours.

The math after 90 days

Before: 8-10 hours/partner/week on the firm's marketing.
After: 75-90 minutes/partner/week (mostly review + occasional voice edits).

Recovered partner time: 6.5-8.5 hours/partner/week × 2 partners = 13-17 hours/week.

At $250/hr × 50 weeks: $162,500 - $212,500/year of recovered partner capacity.

Cost of GROWTH: $199/mo × 12 = $2,388/year.

Net leverage: 68× to 89× return on the GROWTH spend in unbilled-time recovery alone — before counting the marketing output improvement.

The partner quote

"The thing that surprised us is that the work is good. We expected to have to clean up after the AI exec. The drafts come in and they sound like us. We mostly approve them. The Saturday I was spending on marketing belongs to my family again."

— Senior partner, after 90 days

What this means for similar firms

Services firms (agencies, consultancies, small dev shops) have the cleanest fit for this pattern because partner time is the firm's most expensive and most billable resource. Every hour reclaimed from marketing is directly billable.

The math is not subtle. The relevant question for an operator running a similar firm is not whether the AI executive layer can do the work — the case studies say it can — but whether the firm has been treating partner-marketing time as free because it doesn't show up on the income statement. Most have. The audit clarifies the cost.

See the math for your firm

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